Author’s practical guidance

"Mama? Mama? MAMA!" — interrupting

Source named in the book: PCIT · Positive Discipline (Nelsen)

A three-year-old has almost no sense of the line.

Say this now

Option 1
“Put your hand on my arm and I'll know you're waiting.”

Gives them something to do with the urgency instead of a shout.

Option 2
“I heard you. I'm finishing my sentence, then it's your turn.”

Acknowledge instantly, deliver slightly later. The acknowledgement is what stops the escalation.

Do this

  • Teach the hand signal when nothing is happening, not mid-conversation.
  • Respond to the hand immediately at first — within seconds — then stretch the wait.
  • Say when their turn comes and then actually give it: "Now. What did you want to tell me?"
  • Set them up before a call with something absorbing and a clear time: "Until the timer beeps."
  • Praise the waiting out loud the moment it happens.

Avoid this

  • Responding only when it reaches a shout — you have just taught them the volume that works.
  • "Can't you see I'm TALKING?" — they can. They do not yet know what it obliges them to do.
  • Ignoring completely until the pulling starts.
If it repeats

Interrupting spikes when a child has had little of you all day — phone calls and adult conversations are precisely when it shows. Ten minutes of undivided attention beforehand buys you most of the call.

Why the book suggests this

A three-year-old has almost no sense of the line. When something occurs to them, it occurs now, and waiting for a gap in an adult conversation is a skill that has not arrived yet.

The escalation — louder, then pulling your clothes, then hanging off your leg — is not rudeness. It is a child working through the tools available until one produces a response. Which one you respond to is the one they will use next time.

Related prepared situations

What happened next?

From this collection

Same Words: Both Parents

45 prepared situations in this family area.